HYDRO ATTACK COVID ALERT LEVEL PROCEDURES

Updated 06.09.2020

Hydro Attack Alert Level 2 Covid-19 Procedures

  • All staff are trained on Hydro Attack’s safety protocols
  • The customer’s full name and phone number are taken for contact tracing for each booking and customers are encouraged to check-in using the official Covid Tracer QR code
  • Customers are asked if they have had a cold or flu in the last two weeks during our safety briefing
  • Customers are required to use hand sanitizer before their ride
  • Pilots and customers are required to wear a face mask during the ride
  • Kiosk staff are required to wear a face mask when serving customers or the public
  • Seabreachers and customer touch surfaces on the wharf are disinfected at set up, shut down, and between rides
  • Spectator numbers may be limited on our ‘windy weather’ option and customers are encouraged to stay within their bubbles and keep some distance between different groups when on the larger passenger boat (used on windy weather days)
  • Any customer who doesn’t feel comfortable going on their ride due to a change in alert levels can get a full refund

Hydro Attack Alert Level 1 Covid-19 Procedures following an Alert Level drop

  • The customer’s full name and phone number are taken for contact tracing for each booking and customers are encouraged to check-in using the official Covid Tracer QR code
  • Customers are asked if they have had a cold or flu in the last two weeks during our safety briefing
  • Customers are encouraged to use hand sanitizer before their ride
  • Customers are given the option of wearing a face mask and/or for the pilot to wear a face-covering
  • Seabreachers and customer touch surfaces on the wharf are disinfected at set up, shut down, and when possible during down-times

Hydro Attack is closed during Level 3 or 4.

Your Safety is important to us…

At Hydro Attack your safety is paramount to our operations. Between our state-of-the-art custom-built vessel and our expert drivers, you can sit back and enjoy the ride knowing you’re in safe hands.

Structural Features of the Seabreacher X Watercraft

– The Seabreacher X has a hand-laid composite and monocoque structure
– The craft is positively buoyant, with a self-righting hull design
– Powered by a Rotax 260 Supercharged Engine
– View your trip through the 1/2 inch, impact-resistant, Fighter jet grade acrylic canopy
– Inflatable aircraft seal keeps cockpit and engine bay watertight
– The craft is equipped with automatic bilge pumps
– Maritime New Zealand Approved

Our Drivers

Our drivers are highly trained professionals and know our vessels and operation in detail. We offer a one-on-one personal tour and our drivers are there to make your experience something to remember.

Please feel free to contact us if you have any enquiries regarding safety.

 

HYDRO ATTACK’S SAFETY POLICY FOR BOOKINGS
The safety of our passengers and their property is important to us and by purchasing a shark ride or spectator spot with Hydro Attack and boarding our vessels passengers agree that they are carried at their own risk and Hydro Attack will not be liable in any way for any injury incurred as a result of being carried.
Passengers should be aware that in New Zealand any claims for personal injury are limited by a government scheme and passengers should obtain their own insurance should they wish to do so. Please advise a member of our staff if you have a physical condition that may affect the enjoyment of or your safety on the ride with us. We suggest that passengers do not take any personal property or equipment in the sharks however, if passengers choose to do so then this property or equipment is carried at the PASSENGER’S OWN RISK and Hydro Attack will not be liable in any way for any loss to such property or equipment however caused. For the safety and comfort of all passengers, all instructions given by the pilot must be followed and parents/guardians are responsible for ensuring that their children do the same.